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Managed IT Services · Dallas–Fort Worth

Your IT,
handled by
people who built
the tools.

Trelawny Technology delivers enterprise-grade managed IT for businesses, healthcare organizations, and churches — backed by 20 years of hands-on network and security expertise.

20+
Years network & security experience
7
Vendors covered natively
3
Verticals, purpose-built
Live Network Health
Peace of mind, not a stack of tickets.
One vendor. One invoice. One team.
Uptime — Last 60s
Live
99.8%
Avg response 48ms · 0 alerts
20+
Years Exp.
7
Vendors
$0
Licensing
3
Verticals
NETFORGENetwork AutomationLive
📋
TrelawnyDocsIT DocumentationLive
🎫
SupportFlowHelpdesk & PSALive
💻
TrelawnyRMMRemote ManagementLive
Cisco IOS
Meraki MX · MS · MR
Palo Alto PAN-OS
FortiGate
Juniper Junos
Aruba AOS-CX
HIPAA Compliance
LAN / WAN Design
Network Segmentation
EDR · SIEM · DNS Filtering
M365 Administration
Security Awareness Training
Cisco IOS
Meraki MX · MS · MR
Palo Alto PAN-OS
FortiGate
Juniper Junos
Aruba AOS-CX
HIPAA Compliance
LAN / WAN Design
Network Segmentation
EDR · SIEM · DNS Filtering
M365 Administration
Security Awareness Training
Who We Serve

The right fit for
your organization.

We work with businesses of all sizes, healthcare organizations, and churches — tailored services, pricing, and compliance posture for each one.

01
🏢
Business
Businesses & Organizations

We become your IT department — without the overhead of hiring, managing, and retaining technical staff.

Proactive network monitoring
Helpdesk your team actually uses
Backup verification you can trust
Security without the noise
One invoice. No surprises.
02
🏥
Healthcare
Healthcare Organizations

HIPAA compliance built into the platform from day one — audit trail, access controls, and BAA handled so you can focus on patients.

HIPAA-compliant infrastructure
Audit logs ready for OCR review
PHI-safe network segmentation
Business Associate Agreement
Annual risk assessments
03
Nonprofit
Churches & Nonprofits

Accessible managed IT for ministry budgets — remote support designed for non-technical staff with a flat monthly fee.

Flat monthly fee, nothing hidden
Remote support for any device
Phishing & ransomware protection
Security awareness training
No dedicated IT staff required
What We Deliver

Eight services.
One relationship.

Everything your organization needs to run securely and reliably — delivered by one team.

When something breaks, we don’t wait on a vendor dashboard. We have direct access to your environment through tools we built and control ourselves.

Managed Network & Infrastructure

Proactive monitoring and config management across all vendors — no subcontracting.

All Tiers
Cybersecurity & Threat Protection

EDR, DNS filtering, email security, and 24/7 SIEM monitoring.

Tier 2 · Tier 3
Firewall Design & Management

FortiGate, Palo Alto, Meraki, Cisco — policy design handled by senior engineers.

Tier 3 · Add-On
Helpdesk & Remote Support

Real engineers. SLA-tracked tickets. One-click remote sessions.

All Tiers
HIPAA Compliance & Healthcare IT

Audit-ready from day one. BAA, segmentation, and annual risk assessments.

Tier 3 · Standalone
Backup & Disaster Recovery

Verified restore testing — we confirm backups actually work.

All Tiers
Microsoft 365 Administration

User provisioning, MFA, license management via Microsoft partner portal.

Tier 2 · Add-On
Security Awareness Training

Phishing simulations, compliance training — no third-party licensing.

Tier 2 · Tier 3
Need a specific service without a full managed contract?
Network assessments, firewall deployments, HIPAA risk assessments, and wireless design available as standalone engagements.
Talk to Us →
Our Platform

A complete platform,
built for this work.

Every tool we use was purpose-built for MSP service delivery. Faster response, deeper visibility, and no dependency on third-party vendors.

When something breaks at 2am, we don’t wait on a vendor dashboard. We have direct access to your environment through tools we built and control ourselves.

Production
NETFORGE
Network Automation · 7 Vendors

Multi-vendor automation with approval workflow, blast-radius protection, and one-click rollback. A new office goes live in 25 minutes.

Cisco, Meraki, FortiGate, Palo Alto, Juniper, Aruba, DNA Center
Every change logged, reviewed, and reversible
Site deployment blueprints — 5 inputs, full network
Production
TrelawnyDocs
IT Documentation · Asset Intelligence

Every device, credential, and configuration documented, searchable, and kept current. CVE alerts matched to your specific assets.

Encrypted credentials vault — write-only, never exposed
Network topology with full change history
HIPAA-ready append-only audit trail
Production
SupportFlow
Helpdesk · Ticketing · Client Portal

Purpose-built helpdesk with ticket-to-asset linking, one-click remote session, and SLA tracking — no ConnectWise, no Autotask.

Tickets linked directly to affected assets
One-click remote session from any ticket
Client portal — status, assets, invoices
Production
TrelawnyRMM
Remote Monitoring & Management

Self-hosted endpoint management across every device. Full client isolation, session logging for HIPAA, and unlimited endpoint coverage.

Remote access — Windows, macOS, Linux
Session logging for HIPAA audit compliance
Unlimited endpoints, full client isolation
Platform Ecosystem
Four tools. One connected platform.
NETFORGE Network Automation 📋 TrelawnyDocs IT Documentation 🎫 SupportFlow Helpdesk & PSA 💻 TrelawnyRMM Remote Management Your Platform
Why Trelawny

The depth most MSPs
have to subcontract.

Most MSPs handle firewall changes by opening a ticket with their vendor. We configure FortiGate, Palo Alto, Meraki, Cisco, and Juniper ourselves — same day.

Trelawny Technology brings over 20 years of hands-on enterprise network and security engineering to every engagement — firewall design, HIPAA-compliant segmentation, multi-vendor migrations, and structured cabling.

When your current MSP encounters a complex network issue, they subcontract it. We’ve done it before — and we built the tools to do it faster than anyone else.

Cisco IOS / IOS-XE
Meraki
Palo Alto
FortiGate
Juniper
Aruba
LAN / WAN
HIPAA
Network Security
Structured Cabling
20+
Years of experienceEnterprise network design, firewall management, and security engineering.
7
Vendors covered nativelyCisco, Meraki, Palo Alto, FortiGate, Juniper, Aruba, and DNA Center.
4
Proprietary toolsPurpose-built for MSP delivery — no third-party platform limits.
How we compare to a typical MSP
On the metrics that actually matter.
Trelawny Technology
Typical MSP
Network change turnaround
Same day
2–5 days
Vendors managed in-house
7 vendors
1–2 vendors
HIPAA compliance readiness
Built in
Add-on cost
Service Tiers

Simple tiers.
No hidden fees.

All three tiers run on the same platform and the same team. The difference is depth of coverage — not quality of service.

Tier 01
Essentials
Best for Churches · Nonprofits · Business
Remote monitoring & support
Helpdesk — business hours
Backup monitoring & alerts
DNS filtering
Monthly patch compliance report
Full IT documentation
Client portal access
Request a Quote →
Tier 03
Enterprise Security
Best for Healthcare · Regulated Orgs
Everything in Managed
HIPAA documentation & audit logs
SIEM active monitoring & reports
Managed firewall, all vendors
Network segmentation & enforcement
Quarterly vulnerability scanning
Business Associate Agreement (BAA)
Annual HIPAA risk assessment
Incident response retainer included
Request a Quote →
Available as standalone engagements
Network & Security Assessment
Managed Firewall
Network Design & Implementation
M365 Administration
HIPAA Risk Assessment
Multi-Vendor Migration
Wireless Design
Incident Response
How It Works

Simple to start.
Powerful from day one.

Three steps from first conversation to fully managed. No rip-and-replace, no extended downtime, no surprises.

01
Free Assessment & Scoping

We spend time understanding your environment — what you have, what’s at risk, and what’s missing. No assumptions, no generic proposals.

Network & security walk-through
Current vendor & tool inventory
Custom proposal within 48 hours
02
Onboarding in Days, Not Months

We deploy our platform to your environment, document every asset, and configure monitoring — typically within 5–10 business days with zero disruption.

Agent deployment across all endpoints
Full environment documentation
Helpdesk & escalation paths briefed
03
Ongoing Management & Reporting

From day one, your environment is monitored, patched, backed up, and documented. Monthly reports keep you informed without overwhelming you.

24/7 monitoring with proactive alerts
Monthly security & compliance report
Quarterly business review call
Common Questions

Answers before
you have to ask.

The questions most people have before reaching out — answered honestly.

We offer both month-to-month and annual agreements. Annual contracts come with a modest discount, but we don’t believe in locking clients in. If we’re not delivering value, you should be able to leave.

Tier 2 and Tier 3 clients get 24/7 alert monitoring with automated response for critical issues. Our platform detects and escalates before you know there’s a problem in most cases.

No. We assess what you have during the scoping phase and integrate where it makes sense. Our goal is to simplify, not disrupt. Some tools get consolidated, some stay.

We sign a Business Associate Agreement (BAA) before any work begins. We then implement the technical safeguards required by the HIPAA Security Rule — access controls, audit logging, encrypted communications, and annual risk assessments.

Yes — our Essentials tier is designed with ministry budgets in mind. We keep our own tooling costs low, which means we can offer managed IT at a price that works for nonprofits. A flat monthly fee is often more manageable than unpredictable break-fix costs.

For most organizations, full onboarding takes 5–10 business days from signed agreement to active monitoring. Healthcare onboarding runs slightly longer due to compliance documentation. Your team experiences zero disruption.

Get Started

Let’s talk about
your environment.

The best first step is a conversation. We’ll learn about your current setup, identify what’s at risk, and show you what a managed services engagement looks like — no pressure, no commitment.

🏢
Business or OrganizationSecurity posture review · Consolidation audit · MSP onboarding
🏥
Healthcare OrganizationHIPAA risk assessment · BAA · Compliance gap analysis
Church or NonprofitBudget-friendly managed IT · Security training · Remote support
Request a Consultation
We respond within one business day.

No spam. No automated follow-ups. A real person reads every submission.

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