Trelawny Technology delivers enterprise-grade managed IT for businesses, healthcare organizations, and churches — with 20 years of hands-on network and security expertise behind every engagement.
We work with businesses of all sizes, healthcare organizations, and churches — and we've built our services, pricing, and compliance posture around what each one actually needs.
You need IT that works — not a collection of disconnected tools and vendor relationships you have to manage yourself. We become your IT department, without the overhead.
HIPAA compliance isn't an add-on — it's built into how we work. Your audit trail, access controls, and BAA are handled from day one, so you can focus on patients.
Ministry budgets are real. So is the threat — churches are among the most targeted organizations for phishing and ransomware. We protect what you've built, at a price you can sustain.
Every tool we use to manage your environment was purpose-built for MSP service delivery. That means faster response, deeper visibility, and no dependency on third-party vendors raising their prices.
When something breaks at 2am, we don't wait on a vendor dashboard. We have direct access to your environment through tools we built and control ourselves.
Our network automation platform pushes configuration changes across your entire infrastructure — with approval gates, plain-English diffs, and one-click rollback. A new office goes live in 25 minutes instead of a full day.
Every device, credential, and configuration in your environment — documented, searchable, and kept current. CVE alerts matched against your specific assets. HIPAA audit trail built in.
Our purpose-built helpdesk connects every support ticket to your asset records and opens a remote session in one click. SLA tracking, a client portal, and automatic ticket closure when a network job completes.
Our remote desktop and endpoint management platform covers every device we manage. Full client isolation, session logging for HIPAA compliance, and unlimited endpoint coverage with no per-seat caps.
Most managed service providers staff generalists and escalate anything complex to vendors or subcontractors. That means slower resolution, higher costs, and an MSP that doesn't actually understand your network.
Trelawny Technology brings over 20 years of hands-on enterprise network and security engineering to every engagement — firewall design, HIPAA-compliant segmentation, multi-vendor migrations, and structured cabling — work that would typically require a separate specialist.
Everything your organization needs to run securely and reliably — delivered by a single team that knows your environment end to end.
Proactive monitoring, configuration management, and support across your routers, switches, firewalls, and wireless — all vendors, no subcontracting.
All TiersEDR endpoint protection, DNS filtering, email security, and 24/7 SIEM monitoring. Threats caught before they reach your staff.
Tier 2 · Tier 3FortiGate, Palo Alto, Meraki, Cisco, and Juniper — policy design, rule-base audits, and ongoing change management handled by engineers who've done it at enterprise scale.
Tier 3 · Add-OnReal engineers responding to real tickets — no tier-1 call centers. Remote sessions launched in one click directly from your ticket. SLA-tracked, every time.
All TiersAudit-ready from day one. We implement the technical safeguards required by the Security Rule — access controls, audit logs, PHI network segmentation, BAA, and annual risk assessments.
Tier 3 · StandaloneAutomated backup monitoring with verified restore testing. We confirm your backups actually work — not just that the job ran. Failure alerts before you ever need to ask.
All TiersUser provisioning, license management, MFA enforcement, Exchange administration, and security configuration — managed directly through the Microsoft partner portal.
Tier 2 · Add-OnPhishing simulations and compliance training built into our platform — no third-party licensing. Tracks completion per employee, generates certificates, and satisfies HIPAA workforce training requirements.
Tier 2 · Tier 3All three tiers run on the same platform and the same team. The difference is depth of coverage — not quality of service.
Churches · Nonprofits · BusinessBusiness · ClinicsHealthcare · Regulated OrgsThree steps from first conversation to fully managed. No rip-and-replace, no extended downtime, no surprises.
We spend time understanding your environment — what you have, what's at risk, and what's missing. No assumptions, no generic proposals.
We deploy our platform to your environment, document every asset, and configure monitoring — typically within 5–10 business days with zero disruption to your team.
From day one of managed services, your environment is monitored, patched, backed up, and documented. Monthly reports keep you informed without overwhelming you.
The questions most people have before reaching out — answered honestly.
We offer both month-to-month and annual agreements. Annual contracts come with a modest discount, but we don't believe in locking clients in. If we're not delivering value, you should be able to leave. Most clients stay because the service is working — not because they're contractually obligated.
Tier 2 and Tier 3 clients get 24/7 alert monitoring with automated response for critical issues. Our platform detects and escalates before you know there's a problem in most cases. For after-hours emergencies, a direct escalation path is provided at onboarding — you're not calling a call center.
No. We assess what you have during the scoping phase and integrate where it makes sense. Our goal is to simplify, not disrupt. Some tools get consolidated, some stay. We'll give you an honest assessment of what's worth keeping and what's costing you more than it should.
We sign a Business Associate Agreement (BAA) with your organization before any work begins. From there, we implement the technical safeguards required by the HIPAA Security Rule — access controls, audit logging, encrypted communications, network segmentation for PHI, and annual risk assessments. You get documentation your compliance officer or OCR auditor can actually use.
Yes — our Essentials tier is designed specifically with ministry budgets in mind. We keep our own tooling costs low, which means we can offer managed IT at a price that works for nonprofits. A flat monthly fee with no surprise invoices is often more manageable than the unpredictable cost of break-fix IT. Reach out and we'll be straightforward with you about what makes sense.
For most organizations, full onboarding takes 5–10 business days from signed agreement to active monitoring. Healthcare onboarding runs slightly longer (10–15 days) due to compliance documentation requirements. Either way, your team experiences zero disruption — we work around your schedule.
Yes. M365 administration — user provisioning, license management, MFA enforcement, Exchange admin, and security configuration — is available as a standalone add-on or included in higher tiers. We manage your M365 tenant directly through the Microsoft partner portal, so there's no middleman.
Larger MSPs route complex issues to subcontractors or vendor support lines. We have 20+ years of hands-on network and security engineering — firewall configuration, HIPAA-compliant segmentation, multi-vendor migrations — work most MSPs can't do themselves. You also get direct access to senior engineers, not a tier-1 call center. And because we built our own platform, we're not passing SaaS licensing costs on to you.
The best first step is a conversation. We'll learn about your current setup, identify what's at risk, and show you what a managed services engagement would look like — no pressure, no commitment.
No spam. No automated follow-ups. A real person reads every submission.